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Excelencia en el servicio

Índice de reclamaciones

La excelencia en el servicio al cliente es un compromiso de COSMA S.A. con la sociedad. Para lograrlo, la compañía ofrece un servicio con un alto grado de personalización, en consonancia con las necesidades de los usuarios. Prueba de ello, el porcentaje de reclamaciones del año 2024 de los contratos en vigor de Narón, que se sitúa en 0.2%, es decir, solo 2 de cada 1.000 clientes interpusieron una reclamación.